Contact Us

At PicSilly.Store, we value our customers and are here to assist you. Whether you have a question about your order, need support, or have a general inquiry, feel free to reach out to us.

1. Customer Support

For any queries related to orders, payments, or general concerns, contact our customer support team:

Email: info@picsilly.store

Phone: +91 7982878855

Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM (IST)

2. Order & Delivery Related Queries

Track your order using the tracking details provided via email/SMS.

If your order is delayed, missing, or incorrect, contact us with your order ID.

For damaged or defective products, report the issue within 48 hours of delivery.

3. Payment & Refund Assistance

If your payment is deducted but the order is not confirmed, reach out to us with transaction details.

Refunds are processed within 5-7 business days after return approval.

For COD orders, refunds will be issued via bank transfer or store credit.

4. Business & Collaboration Inquiries

For bulk orders, partnerships, or collaborations, contact us at info@picsilly.store with your proposal.

5. Visit Us

Address: A178, Ram Vihar, Sector 104, Gurugram, Haryana 122001

We are happy to assist you and ensure a seamless shopping experience at PicSilly.Store.